Creating Value Through Customer Services Industry Conference - Professor Neely Comments

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Note: these filters only apply to the usage statistics (number of views and amount of data downloaded).

Total views: 74 (updated daily)
Disk space used: 40.69 MB
Media belongs to collection: Cambridge Service Alliance

Viewing history (views per day) << 1 wk \| 1 mon \| 3 mon \| 1 yr \| all >> Precision: day \| week \| month

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Statistics by clip

Each clip represents a different encoding of the media item - different formats, quality settings or optimisations for downloading or streaming. The 'Archive' clips (if present) are for internal use, and are not directly viewable.

Clip	Views ↓	Format	Quality	Stream/download	Disk space
Clip 2088604	72	MP3	High	Download	18.50 MB
Clip 2088599	2	Archive audio	High	Download	22.19 MB

Viewing figures by format, quality and client

Format	Quality
	High	Total
MP3	72	72
Archive audio	2	2
Totals	74	74

Client
Web browsers	74
iTunes	0

Location
Within the University	5
Elsewhere	69

Protocol
HTTP	74
RTSP	0

Viewing figures by country

Country
United States	23
United Kingdom	18
Jordan	4
Armenia	2
Australia	2
Switzerland	2
China	2
Europe	2
Romania	2
Russian Federation	2
Sweden	2
Turkey	2
United Arab Emirates	1
Brazil	1
Germany	1
Denmark	1
France	1
Kenya	1
Morocco	1
Unknown	4
Download viewing figures by country

This product includes GeoLite data created by MaxMind, available from http://www.maxmind.com.
Specifically these viewing figures by country were created using the GeoLite City database, available from http://dev.maxmind.com/geoip/geolite.