Generative AI Workshop_March 2024_Introduction_Zaki
Duration: 15 mins 9 secs
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| Description: |
In today's competitive landscape, revolutionising service across industries through Generative AI is not just a trend; it's a necessity for enhancing customer experience. This workshop offers a deep dive into how Generative AI is transforming the way businesses interact with and serve their customers. Participants will explore the myriad ways in which AI-driven solutions can personalise and elevate the customer experience, ranging across different industries from retail to healthcare and hospitality.
Our expert-led sessions will provide an in-depth look at how AI is enabling businesses to understand and meet customer expectations more effectively. We will discuss AI's ability to analyse vast amounts of data, providing insights that drive customer-centric decision-making and strategies using real-world examples. The workshop will address crucial aspects such as integrating AI into existing service frameworks, navigating the challenges of digital transformation, and understanding the ethical implications of AI deployment. Participants will engage in interactive discussions, hands-on activities with AI tools, and collaborative brainstorming sessions, equipping them with practical skills and strategies for implementing AI in their service models. |
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| Created: | 2024-03-07 14:12 |
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| Collection: | Cambridge Service Alliance |
| Publisher: | University of Cambridge |
| Copyright: | C.L. Jenkins |
| Language: | eng (English) |
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